Order Cancellation Policy
At British Outfits, we aim to provide a smooth and flexible shopping experience. If you need to cancel your order, please review the policy below.
1. Cancellation Window
Orders can be cancelled within 24 hours of placing the order. If your order is cancelled within this time frame, a full refund will be issued to your original payment method.
To request a cancellation, please contact our support team using the details provided below.
2. After 24 Hours
If more than 24 hours have passed since placing your order, cancellation may no longer be possible.
In such cases, your order will be processed and handled under our Return & Exchange Policy once it has been delivered.
3. Order Processing
We begin processing orders shortly after they are placed to ensure timely dispatch. Because of this, cancellation requests should be made as soon as possible.
Once an order has been shipped, it cannot be cancelled and must be returned after delivery if eligible.
4. Refunds
Approved cancellations within the eligible timeframe will be refunded to the original payment method. Processing times may vary depending on your bank or payment provider.
5. Contact Information
If you need assistance with order cancellation, please contact us:
Phone: +44 7446192681
Email: info@britishoutfits.co.uk
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (UK Time)
We appreciate your understanding and thank you for shopping with British Outfits.
